Franz James - PhD, Doctor of Philosophy in Design
During the autumn, our founder Franz James successfully defended his doctoral thesis at HDK-Valand (the University of Gothenburg's Academy of Design and Crafts) on how the design of the interior can impact the well-being of clients and patients in involuntary care.
Franz has developed a design research method, "Sketch and Talk," to get closer to people's experiences of the physical environment. He uses a sketchbook during the conversation instead of a camera and/or an interview form.
Additionally, meetings always take place in the client's own room rather than in a meeting room. Franz mostly sits on the floor and sketches since using a chair would mean sitting at a higher level than the participant. "It's about being a fellow human being when meeting someone in their private space."